We (Energy Solution & Home Cooking Japan Company) establish our personal information protection policy as follows. We recognize the importance of protecting our customers' personal information and the company for all employees. We will promote the protection of personal information by making it standard practice thorough.
Management of personal information
In order to keep customers' personal information accurate and up to date, to prevent unauthorized access to personal information, loss, damage, falsification, leakage, etc., we maintain a security system,development system and maintain employee education and compliance. We take necessary measures such as thorough, implementation safety measures and strict management of personal information.
Purpose of using personal information
Personal information that we have received from customers will be used for sending e-mails and documents as a response from our company, guidance of work and questions.
Prohibition of disclosure and provision of personal information to third parties
We will properly manage customers' personal information and will not disclose personal information to any third party unless it falls under any of the following;
• When there is customer consent
• When we disclose to a contractor our company outsourges to do the services that the customer wishes
• When it is necessary to disclose such information based on laws and ordinances
Security measures for personal information
In order to ensure the accuracy and safety of personal information, we have taken thorough measures for security.
Referrals of the principal
If the customer wishes to inquire, modify or delete personal information of the person himself / herself, we will confirm that the customer is the principal and will respond accordingly.
Compliance with laws and regulations, norms and reviews
We will comply with Japanese laws and regulations applicable to personal information we possess and other norms as well as review the content of this policy as necessary and make efforts to improve it
For inquiries about handling of personal information of our company, please contact below.